Can You Return Hair Brushes At Ulta? Here’s What You Need To Know

When it comes to hair care essentials, Ulta is a go-to destination for many. Whether you’re looking for the perfect hairbrush to tame your unruly locks or a new shampoo to revitalize your tresses, Ulta has a wide selection to choose from. But what if you make a purchase and realize the hairbrush you bought isn’t quite what you expected? Can you return hair brushes at Ulta? Read on to unravel the mystery and discover the store’s return policy for hair brushes.

Ulta’s Return Policy for Hair Brushes

Ulta offers a generous return policy, allowing customers to return most items, including hair brushes, within 60 days of purchase. However, there are a few exceptions to this policy, which we’ll discuss later.

Conditions for Returning Hair Brushes

To ensure a smooth and hassle-free return experience, here are some conditions you should be aware of:

• Original Receipt Required: When returning a hairbrush, you’ll need to provide the original receipt or proof of purchase.
• Unopened and Unused: Hair brushes must be unopened and unused to be eligible for a return. This is for hygiene reasons.
• Within 60 Days: As mentioned earlier, you have 60 days from the date of purchase to return a hairbrush.

Exceptions to the Return Policy

While Ulta’s return policy is generally flexible, there are a few exceptions to be aware of:

• Personalized Items: Hair brushes that have been personalized or customized in any way cannot be returned.
• Final Sale Items: Hair brushes marked as “final sale” or “clearance” are not eligible for returns.
• Damaged Items: If a hairbrush is damaged due to misuse, it may not be accepted for a return.

How to Return a Hair Brush at Ulta

Returning a hairbrush at Ulta is a straightforward process:

1. Gather the hairbrush and the original receipt or proof of purchase.
2. Visit any Ulta store and approach the customer service desk.
3. Explain that you would like to return the hairbrush.
4. The customer service representative will process your return and provide you with a refund or exchange.

What if You Don’t Have the Receipt?

If you don’t have the original receipt, Ulta may still accept your return if you can provide alternative proof of purchase, such as a bank statement or credit card statement. However, the refund amount may be limited to the lowest price the hairbrush has been sold for during the past 90 days.

Can You Return Used Hair Brushes at Ulta?

As mentioned earlier, hair brushes must be unopened and unused to be eligible for a return. Ulta does not accept returns on used hair brushes due to hygiene concerns.

Can You Return Hair Brushes Bought Online?

Yes, you can return hair brushes purchased online at Ulta. You can either return them in-store or by mail. If returning by mail, follow the instructions provided in the return label that came with your order.

Answers to Your Questions

1. How long do I have to return a hairbrush at Ulta?

• You have 60 days from the date of purchase to return a hairbrush.

2. Can I return a hairbrush that was purchased as a gift?

• Yes, you can return a hairbrush that was purchased as a gift if you have the original receipt or proof of purchase.

3. What is the refund policy for hair brushes?

• You will receive a full refund for the hairbrush, excluding any shipping or handling charges.

4. Can I exchange a hairbrush for a different one?

• Yes, you can exchange a hairbrush for a different one of equal or lesser value.

5. What should I do if my hairbrush is defective?

• If your hairbrush is defective, you can return it to Ulta for a refund or exchange.