Ulta’s Makeup Brush Return Policy: Demystified for Your Convenience – Can You Return Used Brushes?

Yes, you can return makeup brushes to Ulta. However, there are some conditions and restrictions that you need to be aware of.

Return Policy for Makeup Brushes

Ulta’s return policy for makeup brushes states that you can return the brushes within 60 days of purchase, provided they are in their original packaging and in unused condition.

Exceptions to the Return Policy

There are a few exceptions to Ulta’s return policy for makeup brushes:

• Used brushes: Ulta will not accept returns of makeup brushes that have been used, even if they are in their original packaging.
• Damaged brushes: Ulta will not accept returns of makeup brushes that are damaged, even if the damage was not caused by the customer.
• Final sale items: Makeup brushes that are marked as “final sale” cannot be returned.

How to Return Makeup Brushes to Ulta

To return makeup brushes to Ulta, you can either:

• Return them in-store: You can return makeup brushes to any Ulta store. You will need to bring the brushes, along with your receipt, to the customer service counter.
• Return them by mail: You can return makeup brushes by mail by following these steps:

1. Contact Ulta customer service at 1-866-983-8582 to request a return label.
2. Print the return label and attach it to the package containing the brushes.
3. Drop the package off at a UPS or FedEx location.

Refunds and Exchanges

When you return makeup brushes to Ulta, you will receive a full refund of the purchase price. You can also exchange the brushes for a different item of equal or lesser value.

Tips for Returning Makeup Brushes

Here are a few tips for returning makeup brushes to Ulta:

• Keep the original packaging: Make sure to keep the original packaging for the makeup brushes. This will help to protect the brushes during shipping and will make it easier for Ulta to process your return.
• Clean the brushes before returning them: If you have used the brushes, be sure to clean them thoroughly before returning them. This will help to prevent the spread of bacteria and will make it more likely that Ulta will accept your return.
• Include a note with your return: If you are returning the brushes because they are defective or damaged, be sure to include a note explaining the problem. This will help Ulta to process your return more quickly and efficiently.

Frequently Asked Questions

Q: Can I return makeup brushes that I bought online?

A: Yes, you can return makeup brushes that you bought online by following the same steps as outlined above for returning them in-store.

Q: How long does it take to process a return?

A: Ulta typically processes returns within 7-10 business days.

Q: What if I don’t have the original receipt?

A: If you don’t have the original receipt, you can still return the makeup brushes by providing your name, address, and phone number. However, you may only receive a store credit for the amount of the lowest selling price of the brushes.